Optional Travel Protection Plus (TPP)

When you travel with GL Travel, you can be confident that your investment is protected when you purchase GL Travel’s Protection Plus (“Policy”).  The policy is a valuable plan with Two-Fold protection: Pre-Departure Coverage (before the trip) and Post-Departure Coverage (during the trip). To help protect your investment and enjoy all the benefits of the Trip Protection Plan, mark the designated box during the enrollment process.

Participation in this program is optional. All travelers choosing not to enroll in the TPP will be subject to GL Travel’s Standard Cancellation Policy (see below) and will not receive the other benefits outlined in the TPP.  

Pre-Departure Coverage

The TPP's Pre-Departure benefit allows GL Travel, school or church authorities, the group or trip leader, or the traveler to cancel for any reason.

– Travel Protection Plus Cancellation program: Written cancellation *for any reason up to 24 hours prior to scheduled trip departure = 100% refund (less non-refundable deposit, TPP fee, late payment fees, card convenience fee, and returned check fees).

Pre-departure coverage of the Trip Protection Plan is provided by Green Light Tour and Travel LLC, DBA GL Travel, and is not an insurance product.

Please note, the TPP fee is non-refundable after 24 hours of initial TPP purchase confirmation. This TPP program must be purchased within thirty (30) days of your initial registration for the trip. Additionally, the Non-Refundable Fees listed above are not refundable at any time, and the TPP does not cover Non-Refundable Fees. Additionally, TPP does not cover penalties or unrecoverable costs associated with any air or other travel arrangements not provided by GL Travel.

Post-Departure Coverage

The Post-Departure benefits of the TPP protects travelers during the trip in case of added expenses due to Trip Delays caused by weather or other airline delays, as well as provides Accident and Sickness Medical Expense coverage (including Emergency Evacuation and Repatriation), Baggage/Personal Effects coverage and Baggage Delay coverage.

– Trip Delays, Covers additional accommodation and travel expenses due to covered travel delay/interruption, including air delays due to weather.

– Accident and Sickness Medical Expense Coverage: Emergency Medical expenses that occur on your trip and Emergency Medical Evacuation and Repatriation Coverage

– Baggage/Personal Effects, Baggage Delay Coverage: Covers essential items if checked baggage is lost or delayed for 24 hours or more.

Terms and Conditions are below for more on coverage limits and cost of the plan.

Post-Departure Coverage of the Trip Protection Plan is provided by Trip Mate.

General Limitations and Exclusions

Trip Delay – 12 hours: up to $1500 ($150/day) of qualified expenses per covered person // Baggage/Personal Effects: up to $1,000 of qualified expenses per covered person//Baggage Delay – 24 hours: up to $150 of qualified expenses per covered person (covers reasonable additional purchase of essential items if checked baggage is delayed or misdirected by a common carrier for 24 hours or more) // Accident and Sickness Medical Expense: up to $50,000 of qualified expenses per covered person // Emergency Evacuation and Repatriation: up to $100,000 of qualified expenses per covered person.

The Post-Departure portion of the TPP is provided by Trip Mate.  The full policy can be found here.  Exclusions apply.  See policy for details.

This material is provided for information purposes only and is not intended to be a representation of coverage that may exist in any particular situation under a policy issued by one of the companies within Generali Global Assistance. All conditions of coverage, terms, and limitations are defined and provided for in the policy. The Post-Departure plan provided by Generali Global Assistance is underwritten by the United States Fire Insurance Company.

Standard Cancellation Policy

This policy applies to all travelers who choose not to enroll in the Trip Protection Plan.

Any cancellations initiated by GL Travel, school or church authorities, group or trip leader, or the traveler will fall under the Standard Cancellation Policy. The Standard Cancellation Policy is based upon the number of days prior to departure that the cancellation occurs. 

• If your cancellation is in writing and postmarked more than 110 days prior to the group’s departure, GL Travel will retain 25% of the Base tour Price*

• If your cancellation is in writing and postmarked 109-76 days before the group’s departure, GL Travel will retain 50% of the Base tour Price.

• If your cancellation is in writing and postmarked 75-31 days or less before the group’s departure, GL Travel will retain 75% of the Base tour Price.

• If your cancellation is in writing and postmarked 30  days or less before the group’s departure, GL Travel will retain 100% of the Base tour Price.

• The standard cancellation policy is based on the originally scheduled tour dates. This policy does not apply in the event of GL Travel’s bankruptcy, insolvency, or cessation of business.

*(Base Trip Price= All trip fees less non-refundable deposits, credit card charges, and late fees.)

*Initial deposits are not refundable at any time.

Cancellation procedure for the Trip Protection Plan and Standard Cancellation Policy: All cancellations must be made in writing and received by GL Travel at:

GL Travel

8780 Auburn Folsom Road

Granite Bay, Ca 95746

or e-mail (info@gltravelco.com) and must be received by GL Travel at least 24 hours prior to the group’s scheduled departure. All cancellation notices must have the traveler’s name, school name, complete address, and covered personal reason for cancellation. Refunds will be issued only to the name listed on the account (the traveler). No refunds are issued for any unused services or program inclusions. The refund process takes approximately 3 weeks. 

Please Note: The non-refundable deposit, Trip Protection Plan fees, handling fees, 3% credit/debit card convenience fees, fees for returned checks, late payment and late registration fees, and merchandise are not refundable at any time.

California Seller Of Travel

Green Light Tour and Travel DBA GL Travel (CST# 2115492) is a registered Seller of Travel under the California Seller of Travel Law and participates in the California Travel Consumer Restitution Fund. The following disclosures are made as required by the California Seller of Travel Law.

Please note that registration as a Seller of Travel does not constitute approval by the State of California.

California law requires certain sellers of travel to have a trust account or bond. This business has a trust account.

RIGHT OF CALIFORNIA CUSTOMER TO MAKE CLAIM ON THE CALIFORNIA TRAVEL CONSUMER RESTITUTION FUND

This business is a participant in the Travel Consumer Restitution Corporation (TCRC). You, the passenger, may request reimbursement from TCRC if you are owed a refund of more than $50 for transportation or travel services which was not refunded in a timely manner by a seller of travel who was registered and participating in the TCRC at the time of sale. The maximum amount which may be paid by the TCRC to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000.

A claim must be submitted to the TCRC within six months after the scheduled completion date of the travel. A claim must include sufficient information and documentation to prove your claim and a $35 processing fee. You must agree to waive your right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a claim with the TCRC, if you were located in California at the time of the sale. You may request a claim form by writing to: Travel Consumer Restitution Corporation, 468 Manzanita Ave, Chico, CA 95926; or by faxing a request to: (530) 809-1806.

Purchases of travel products from outside of California are not covered by the California Travel Consumer Restitution Corporation.